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Refund Policy

Last updated: December 2024

Our Guarantee

We stand behind our services with a 30-day money-back guarantee. If you're not satisfied with our service or we fail to deliver your order, we will provide a full refund.

Eligible Refunds

  • Order not delivered within 72 hours
  • Less than 80% of ordered quantity delivered
  • Technical issues preventing delivery
  • Duplicate orders placed by mistake

Non-Refundable Cases

  • Incorrect username/URL provided
  • Private account settings blocking delivery
  • Account deleted or banned after order
  • Orders older than 30 days

Refill Policy

We offer free refills for 30 days on eligible services. If you experience any drops within this period, contact our support team for a free refill before requesting a refund.

How to Request a Refund

To request a refund, contact our support team at support@upfollowers.com with your order number and reason for the refund. Refunds are processed within 5-7 business days.

Contact

For refund requests, email us at support@upfollowers.com or use our contact form.